No Inv.: 706-707/P/99/2c~65428/S/Perp/07/1c
No Inv.: 3281-3287/P/Perp/92/7c~3339-3343/P/Perp/99/5c
Judul asli : "Global Marketing Management"
No Inv.: 11848-11852/P/Perp/94/5c~1606-1610/P/Perp/95/5c~5894-5903/P/Perp/97/10c~11917-11921/P/Perp/98/5c
Judul asli : "The Five Pillars of TQM"
No Inv.: 138548/P/Perp/14/1c
Bibliografi : hlm. 385-389No Inv.: 141013/Psm/Perp/14/1c