Bibliografi : hlm. 155-159No Inv.: 135409/SM/Perp/13/1c
Bibliografi : hlm. 111-114No Inv.: 140387/SM/Perp/14/1c
Bibliografi : hlm. 197 - 198
Judul asli : "How to Talk Anyone, Anytime, Anywhere"
No Inv.: 141005/P/Perp/14/1c
Bibliografi : hlm. 525-534
No Inv.: 121497-121501/P/Perp/09/5c~128689/PSM/Perp/10/1c