No Inv.: 117531,117645-117648/P/Perp/09/5c
Judul asli : "Telemarketing"
No Inv.: 90630-90639/P/Perp/04/10c~106428-106429/P/Perp/06/2c
No Inv.: 80501-80506/P/02/7c~87300-87301/P/Perp/03/2c~90435-90438/P/Perp/04/4c
Perpustakaan mempunyai jld.1
No Inv.: 71224/S/01/1c~112354-112358/P/Perp/08/5c~123360-123364/P/Perp/10/5c
Bibliografi : hlm. 275-282 No Inv.: 136542/SM/Perp/13/1c
No Inv.: 79488, 9946-9950/P/Perp/92/5c~88320-88324/P/Perp/04/5c/P/5c~113449-113460/P/Perp/08/2c
No Inv.: 90661-90662/P/Perp/05/2c