Bibliografi : hlm. 259-268No Inv.: 141133/PSM/Perp/14/1c
No Inv.: 90067/S/Perp/04/1c~109835/PSM/Perp/07/1c~110323-110325/S/Perp/07/3c~113255,113256/P/Perp/08/2c~115179/PH/Perp/08/1c~135087/SM/Perp/13/1c~136375/SM/Perp/13/1c~140891/PSM/Perp/14/1c
Judul asli : "Juran on Leadership for Quality"
No Inv.: 13084-13087/P/Perp/94/4c~2623-2624/P/Perp/91/2c~785-786/S/Perp/87/2c~5050-5051/P/Perp/97/2c
No Inv.: 109787/PSM/Perp/07/1c
No Inv.: 82423,82424/S/02/4c~107157/S/Perp/06/1c
No Inv.: 1136-1148/P/Perp/94/13c~8000-8003/P/Perp/92/4c~7999/P/Perp/92/1c~3511/Perp/86/1c~2843/Perp/86/1c
Bibliografi : hlm. 431-442No Inv.: 138456/P/Perp/14/1c
Bibliografi : hlm. 435-437No Inv.: 135646/SM/Perp/13/1c