Bibliografi: hlm. 167-170No Inv.: 555/S/Perp/93/1c~10494-10503/P/Perp/97/10c~1045-1049/P/Perp/99/5c
No Inv.: 120414/SM/Perp/09/1c
No Inv.: 111409-111413/P/Perp/07/5c
Bibliografi
No Inv.: 67626-67634/S/00/9c~77832-77837/S/01/6c
Judul asli : "Total Quality Control"
No Inv.: 444/P/Perp/92/1c
No Inv.: 1074/S/Perp/96/1c