No Inv.: 129395/SM/Perp/11/1c
No Inv.: 4778-4782/P/99/5c
No Inv.: 135442/SM/Perp/13/1c
No Inv.: 3911-3915/S/Perp/98/5c~120588/PH/Perp/09/1c
No Inv.: 123729-123733/P/Perp/10/5c
Judul asli : "Juran on Leadership for Quality"
No Inv.: 13084-13087/P/Perp/94/4c~2623-2624/P/Perp/91/2c~785-786/S/Perp/87/2c~5050-5051/P/Perp/97/2c
Bibliografi : hlm. 183-184