Judul asli :"Business Professional communications"
Bibliografi di tiap babNo Inv.: 11261/P/Perp/98/1c~991-993/P/Perp/99/3c~113044/S/Perp/08/1c
Bibliografi : hlm. 255-274No Inv.: 138209-138210/P/Perp/14/2c~143965/P/Perp/14/1c
Bibliografi : hlm 127-136
No Inv.: 4481/P/00/1c
No Inv.: 126682-126686/P/Perp/10/5c
Judul asli : "Communication for Health and Behavior Change"
No Inv.: 118489-118491/P/Perp/09/3c